tranny woes...the saga continues

["Jim Butterfield" <jimraelee@domain.elided>]

Well 
I would like to thank John  Fleck for really trying to make the customer 
happy. About 11:00 pm on Wen night John and I had talked about getting  
me a 392 and manual t19 for $650 for the my scout to fix my auto tranny 
problems. Since I could get the complete T19 and clutch  pedal for $650 
from Mr Scout, if figured John would have a better deal. Well after 
driving 7+ hours(supose to be only a 4-5 hr) with 4 screaming kids, we 
finally arrived at Johns. Well to my dipression I found that the t19 was 
a divorced unit and would not work. We also found out that a t19 
divorced and married unit have two totally different cases. Getting 
angry and girlfriend getting pissy that we drove all the way up here for 
nothing John and I talked about options. He told me he had a wide t19 
for his personal rig but did not want to part with it. Well after seeing 
much grief on our faces John said "take my t19 wide and we will look for 
one for me later." About 11:30 two happy customers drove the 7+ hr drive 
back to Oregon. John did what it took to keep his customers happy and 
His business BACK COUNTRY BINDERS will suceed in the future due to good 
business practices like this.

Jim

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